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I want to update my payment information, it is not working, please assist me

I want to update my payment information, it is not working, please assist me

iPhone 8, iOS 14

Posted on Dec 16, 2021 2:40 AM

Question marked as Top-ranking reply

Posted on Dec 16, 2021 2:46 AM

If you already followed (to no avail) all the steps provided in this support article:--> Change, add, or remove Apple ID payment methods - Apple Support (assuming you have no pending payments on the card(s) you currently use), I suggest that you contact iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Dec 16, 2021 2:46 AM in response to Community User

If you already followed (to no avail) all the steps provided in this support article:--> Change, add, or remove Apple ID payment methods - Apple Support (assuming you have no pending payments on the card(s) you currently use), I suggest that you contact iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

I want to update my payment information, it is not working, please assist me

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