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screen does not always respond to touch on ipad air

Screen on ipad air does not always respond to touch. I have tried removing cover, cleaning screen, switching off but still happens

Posted on Dec 16, 2021 2:31 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2021 4:35 AM

Try a "forced" restart of your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

2 replies
Question marked as Top-ranking reply

Dec 16, 2021 4:35 AM in response to Great-bowler

Try a "forced" restart of your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

Dec 16, 2021 4:36 AM in response to Great-bowler

Have you tried a forced-restart of your iPad? A restart will often resolve an isolated software issue.


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



screen does not always respond to touch on ipad air

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