I recently purchased an iPhone 13 mini (within the holiday period) and wish to exchange it for an iPhone 13. Would I be allowed to exchange it in a state different to the one I originally purchased it in? Also, I can exchange the product even it has been lightly used right? Thanks.
Hi cate155,
Thanks for reaching out in Apple Support Communities with your questions about exchanges. We'll be happy to get you pointed in the right direction to make sure your questions are answered. Since we aid with technical support issues, we'd like to share the link for Apple’s Shopping Help – Returns & Refunds.
If you still have questions, we recommend reaching out to Apple’s Sales Support. They can be reached by going to Contacting Apple.
Let us know anytime you have questions.
Cheers!
Returns/exchanges
