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How do i pay using my apple credit instead of a failed card with no subscriptions?

I have subscriptions i payed for long ago and one recently ended yesterday. Those subscriptions all say expired and i don’t have a single subscription going. But I am not able to delete any cards off of my device because of the reason that there is an active subscription. I don’t know what to do about this because I have no subscriptions going at the moment

Posted on Dec 16, 2021 5:13 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2021 6:39 AM

"If the subscription that you want to cancel is not listed", click here ➔ https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Click here ➔ https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."

Click here ➔ https://support.apple.com/HT201232


Also note this as an alternative if you are trying to change payment methods:

'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905

- When updating an old card and have ongoing subscriptions, or are the organizer of a Family Sharing group, you may need to first add the new card and make it the primary payment method before deleting the old card.

1 reply
Question marked as Top-ranking reply

Dec 16, 2021 6:39 AM in response to daemon1

"If the subscription that you want to cancel is not listed", click here ➔ https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Click here ➔ https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."

Click here ➔ https://support.apple.com/HT201232


Also note this as an alternative if you are trying to change payment methods:

'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905

- When updating an old card and have ongoing subscriptions, or are the organizer of a Family Sharing group, you may need to first add the new card and make it the primary payment method before deleting the old card.

How do i pay using my apple credit instead of a failed card with no subscriptions?

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