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Recovery Issue

I have a second AppleID For work. I know the ID but not the password. The recovery number associated with that account is no longer my number, so I can't two factor verify to go in and set a new password. I have two iPad Pros on this Apple ID account and I can't get in to reset them. I can't do anything through any solution presented in Support. I need help. Thanks.

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Dec 16, 2021 10:29 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2021 10:35 AM

For information about 'How to use account recovery when you can’t reset your Apple ID password', click here --> https://support.apple.com/HT204921

- "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period."

3 replies

Recovery Issue

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