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Can't uncheck "Encrypt local backup" for my iPhone

I've used the "Reset Network Settings" option to remove the local backup encryption. iTunes is still requesting a password to uncheck the "Encrypt local backup" even when I don't have any backup.

Here is the page that states this option removes the encrypted backup password:

https://support.apple.com/en-us/HT205220

Posted on Dec 16, 2021 2:47 PM

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Posted on Dec 17, 2021 1:12 PM

It appears there is an error in the current version of About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support. Where it reads:


2․ Tap Reset Network Settings and enter your device passcode.


It should read:


2․ Tap Reset All Settings and enter your device passcode.


Try again using the right reset and see how you get on.


tt2



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Question marked as Top-ranking reply

Dec 17, 2021 1:12 PM in response to Jurgen0000

It appears there is an error in the current version of About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support. Where it reads:


2․ Tap Reset Network Settings and enter your device passcode.


It should read:


2․ Tap Reset All Settings and enter your device passcode.


Try again using the right reset and see how you get on.


tt2



Dec 17, 2021 9:34 AM in response to Jurgen0000

They are two different documents.


If you still have questions or problems:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

Can't uncheck "Encrypt local backup" for my iPhone

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