Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID not working after iPhone fell in water

My Face ID is not working after falling inside water



[Re-Titled by Moderator]




iPhone XS Max, iOS 14

Posted on Dec 16, 2021 2:48 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2021 2:54 PM

Hello,

If you have a case on your phone, remove it and let everything dry out for a few days. Also see this:

About splash, water, and dust resistance of iPhone 7 and later 

Water and other liquid damage to iPhone or iPod isn't covered by warranty 

Good luck.

2 replies

Face ID not working after iPhone fell in water

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.