Skip navigation
This discussion is archived

boots up, starts spinning color wheel with any operation

2508 Views 4 Replies Latest reply: Sep 7, 2010 1:34 PM by joeuu RSS
swood7 Calculating status...
Currently Being Moderated
Aug 6, 2010 9:43 AM
macbook pro boots up, appears to be fine, but then whatever app i choose next, it just freezes up, cursor color wheel spins ... i have to press power on-off to shut down...

was operating fine the day before
any tips welcome
15.5 inch macbook pro, Mac OS X (10.5.8)
  • iVmichael Level 6 Level 6 (13,725 points)
    First thing to try is Boot from your install DVD (hold c) then run Disc Utility from the top menu bar and Repair Permissions.

    2.4 Ghz 15" 4GB RAM 500GB/7200 Unibody MBP; iPods, iPhones, AppleTV, Mac OS X (10.6.4)
  • JasonFear Level 5 Level 5 (4,935 points)
    In addition to iVmichael's recommendation, here a couple of other suggestions:

    1.) Start up the computer in safe mode. (http://support.apple.com/kb/ht1455)
    2.) Try making a new user in safe mode, restart normally and try to login as that new user

    Was a software update recently installed? Was anything recently deleted from the computer?
    13" MacBook Pro (2.4GHz/4GB/250), Mac OS X (10.6.4)
  • Fisherman Level 1 Level 1 (0 points)
    I have a very similar problem. I created a new user account and am not experiencing the great ball of death.

    What would my troubleshooting be so that I can go to my old user? thnx
    Macbook Pro, Mac OS X (10.5.8), 2.4 GHz Intel Core 2 Dup /4 GB 667 MHz DDR2 SDRAM
  • joeuu Level 5 Level 5 (5,075 points)
    You really should start your own thread for your specific issue.

    Having said that, what you have done is to pretty much rule out anything on the computer/hardware side of the equation and put the onus on software, drivers, plug-ins, etc., things specific to that user. Look at your start up items first.

    Joe
    17"MBP 5,2 2.8gHz 500gB 4gB 10.6.4; 13" MBP 5,5 2.26gHz 150gB 2gB 10.6.4;iPad, Time Capsule. Newton in the closet. SE 30 in the Garage.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.