4 Replies Latest reply: Sep 7, 2010 1:34 PM by joeuu
swood7 Level 1 Level 1
macbook pro boots up, appears to be fine, but then whatever app i choose next, it just freezes up, cursor color wheel spins ... i have to press power on-off to shut down...

was operating fine the day before
any tips welcome

15.5 inch macbook pro, Mac OS X (10.5.8)
  • iVmichael Level 6 Level 6
    First thing to try is Boot from your install DVD (hold c) then run Disc Utility from the top menu bar and Repair Permissions.

  • JasonFear Level 5 Level 5
    In addition to iVmichael's recommendation, here a couple of other suggestions:

    1.) Start up the computer in safe mode. (http://support.apple.com/kb/ht1455)
    2.) Try making a new user in safe mode, restart normally and try to login as that new user

    Was a software update recently installed? Was anything recently deleted from the computer?
  • Fisherman Level 1 Level 1
    I have a very similar problem. I created a new user account and am not experiencing the great ball of death.

    What would my troubleshooting be so that I can go to my old user? thnx
  • joeuu Level 5 Level 5
    You really should start your own thread for your specific issue.

    Having said that, what you have done is to pretty much rule out anything on the computer/hardware side of the equation and put the onus on software, drivers, plug-ins, etc., things specific to that user. Look at your start up items first.