Having trouble with game play

I have an iphone mini. Have been playing games on the PA Lottery website since they began. Yesterday went to login and got the following message: Blocked Software: Your device is running software which may be utilized to bypass geolocation checks, which are required by PA law. We are not able to confirm your location. Have contacted them and they can't help me. Have contacted Verizon Wireless but no solutions. Can anyone help me? Have tried clearing history and coookies, changing settings but nothing is working.

iPhone 13 Mini

Posted on Dec 17, 2021 12:32 PM

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2 replies

Dec 18, 2021 2:27 PM in response to pgpapergirl

Hello pgpapergirl, 


It sounds as though you’re having issues loading a website via Safari on your iPhone, and we’re glad you were directed here from the related article Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch


From the description you provided, it sounds as though you may have Prevent Cross-Site Tracking enabled which is preventing the website from verifying your location. This setting can be found in Settings > Safari, tap the green toggle next to Prevent Cross-Site Tracking to disable that feature. Once disabled, you’ll also want to make sure that Location Services is enabled for Safari. You can find the steps for verifying that setting in the article below. 


Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch


If you continue to have issues after adjusting those settings, you’ll want to restart your iPhone and confirm you’re running the latest iOS. You can find the steps for restarting and updating in the following articles. 


Restart your iPhone

Update your iPhone, iPad, or iPod touch


Have a great rest of your weekend!

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Having trouble with game play

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