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nikos202 Author

Level 1

4 points

I have an apple family music subscription and my wife cannot have access

Posted on Dec 17, 2021 12:33 PM

Top-ranking reply

ChanLynch

Level 4

1,193 points

Posted on Dec 17, 2021 12:39 PM

Welcome to Apple Support Community!

I would start with this resource below to resolve your issue

If you don't see your family's shared content : https://support.apple.com/en-us/HT201454

If that doesn't work, I would have the organizer check the Apple ID they are using for purchases.

This is how the organizer can check:

Settings
Name
Family sharing
Tap on their name at the top
Tap Account
And you should see the Apple ID that is being used for Media and purchases (subscriptions...etc)

If that Apple ID in media and purchases is not the same Apple ID that has the Apple Music subscription, she will not have access. You will need to change that Apple ID to the correct one.

Hope this helps ;)

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I have an apple family music subscription and my wife cannot have access

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