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What is “On My iPhone” and the continuous circling in iPhone storage summary list?

In iPhone Storage summary underneath the last app there is a line that reads, “On My iPhone” what is this and why is it constantly “searching”?

iPhone XS Max, iOS 14

Posted on Dec 17, 2021 3:38 PM

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Question marked as Top-ranking reply

Posted on Dec 17, 2021 3:49 PM

It is supposed to display a graphic of the storage being used on your iPhone. If that is not appearing, I would try restarting your phone and see if that corrects it. If not, then do a force restart on the iPhone. Force restart iPhone - Apple Support


If that does not stop it, then use the Get Support link at the top of the page here and contact Apple Support for assistance. If you have an Apple Store close by, you can make a Genius Bar appointment and have Apple examine the device. They will explain your options. Genius Bar Reservation and Apple Support Options - Apple

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Question marked as Top-ranking reply

Dec 17, 2021 3:49 PM in response to jmistretta1

It is supposed to display a graphic of the storage being used on your iPhone. If that is not appearing, I would try restarting your phone and see if that corrects it. If not, then do a force restart on the iPhone. Force restart iPhone - Apple Support


If that does not stop it, then use the Get Support link at the top of the page here and contact Apple Support for assistance. If you have an Apple Store close by, you can make a Genius Bar appointment and have Apple examine the device. They will explain your options. Genius Bar Reservation and Apple Support Options - Apple

What is “On My iPhone” and the continuous circling in iPhone storage summary list?

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