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Apple ID locked for security reasons.

Hi, hope this will find you well....

My uncle's girl has a problem with login. We know all details for the apple id excluding recovery email and security question. She forgot this two, but I can confirm the true person from her ID CARD.


I hope I can find here some help, last chance, please help us.


Thanks to you who reads this and your staff. You the best.

iPhone X

Posted on Dec 17, 2021 5:06 PM

Reply
5 replies

Dec 18, 2021 4:59 AM in response to muguy

Hi, thanks for replying.


First of all,

  1. i went at http://forgot.apple.com
  2. I entered my apple ID
  3. i selected the reset password option
  4. it sends me to the two directions : recovery email ( we dont know this email ) and one birthday which is not her birthday.

we need another way to verify and unblock our account. Any special call or other email. We will confirm that she is the one with all details where she opened the Icloud, the date, the password etc.


thankyou

Apple ID locked for security reasons.

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