Apple Event: May 7th at 7 am PT
Have good data availability and everything else works but I cannot connect to subscriptions. This seems to be a common systemic problem for Apple? I would like to cancel a trial before I am charged for software that appears not to meet my needs; is this not what a free trial is for??
iPhone XR, iOS 15
dumbdance Said:
"Cannot connect to subscriptions: Have good data availability and everything else works but I cannot connect to subscriptions. This seems to be a common systemic problem for Apple? I would like to cancel a trial before I am charged for software that appears not to meet my needs; is this not what a free trial is for??"
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Start Here: Request a Refund for Apps or Content that you Bought from Apple - Apple Support
No Success?...
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
dumbdance Said:
"Cannot connect to subscriptions: Have good data availability and everything else works but I cannot connect to subscriptions. This seems to be a common systemic problem for Apple? I would like to cancel a trial before I am charged for software that appears not to meet my needs; is this not what a free trial is for??"
-------
Start Here: Request a Refund for Apps or Content that you Bought from Apple - Apple Support
No Success?...
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Cannot connect to subscriptions
