Disappearing Markups on PDFs

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Level 1

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Disappearing Markups on PDFs

As i edit PDF documents on my iPad Pro using the Markup function, i find that the markups disappear when I reopen the document to add more markups or it randomly saves some markups but not others. It's frustrating as I invest 10-15 minutes filling out a pdf form and the entire document is blank when i send it or reopen it. I tried periodically closing it and reopening, hoping it would save all work at that point, but it's random as to whether it saves the work. It would be a great feature if it worked reliably. any suggestions ?

I am using file App and PDF files saved inside it

Posted on Dec 17, 2021 11:43 PM

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Answer 1

Corrie84

Community Specialist

Dec 19, 2021 7:17 AM in response to norah248

Hi norah248,

We'd like to help you find the best solution for using Markup. We recommend looking over the guidance in Use Markup on your iPhone, iPad, or iPod touch and very the steps here are correct as this will ensure it is saved properly as well. In addition to this, we recommend making sure the device has the latest update by following Update your iPhone, iPad, or iPod touch. If you continue to have an issue, you'll want to reach out to Apple Support. You can use the link below, if needed.

Get Support

Thank you for using Apple Support Communities.

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Disappearing Markups on PDFs

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