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Camera not working on zoom & photo booth on Sierra (10.12.6)

Hi,

My camera on my iMac is not picking up while using zoom & even photo booth.However it does work on face time.I am unable to upgrade my OS as this is an older iMac.Any helpful tips would be appreciated.

Thanks

iMac 21.5″, macOS 10.12

Posted on Dec 18, 2021 8:17 AM

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Question marked as Best reply

Posted on Dec 18, 2021 11:09 PM

Hi Ministrel,

Welcome to the Apple Community.


It would help us to help you if we knew which iMac we are discussing.

(Apple icon in top menu bar > About this Mac > will show the year.)


Sometimes a setting or two has been overlooked.

On some current Macs it can be found:

(Apple icon in top menu bar > System Preferences > Security & Privacy > Privacy < Camera < ensure Zoom app is ticked.)


Also in Safari app (if that's the browser you use) in current versions it is:

Safari > Preferences > Websites > Camera > Ask or Allow (not Deny)


Apple Support have an article online:

If your built-in camera isn’t working on your Mac

https://support.apple.com/en-us/HT211130


Hope something here is useful :-)



1 reply
Question marked as Best reply

Dec 18, 2021 11:09 PM in response to Ministrel

Hi Ministrel,

Welcome to the Apple Community.


It would help us to help you if we knew which iMac we are discussing.

(Apple icon in top menu bar > About this Mac > will show the year.)


Sometimes a setting or two has been overlooked.

On some current Macs it can be found:

(Apple icon in top menu bar > System Preferences > Security & Privacy > Privacy < Camera < ensure Zoom app is ticked.)


Also in Safari app (if that's the browser you use) in current versions it is:

Safari > Preferences > Websites > Camera > Ask or Allow (not Deny)


Apple Support have an article online:

If your built-in camera isn’t working on your Mac

https://support.apple.com/en-us/HT211130


Hope something here is useful :-)



Camera not working on zoom & photo booth on Sierra (10.12.6)

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