I can’t purchase from pubg mobile

Hi there 1adul3,

Thanks for joining us in Apple Support Communities! We understand you're unable to make an in-app purchase in a third-party app on your iPhone. We're glad you're here, and we can provide some guidance.

To begin, are you able to make other purchases using your Apple ID without any issues? If not, try working through these steps:

If your payment method is declined in the App Store or iTunes Store

If this is only happening with the Pubg Mobile app, you'll want to connect with the app developer for more help. Learn how here:

How to contact an app developer

Also, you may find these links helpful:

Buy additional app features with in-app purchases and subscriptions

If you can't find or use your in-app purchases

Don't hesitate to let us know if you have any more questions.

Take care!