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On my Childs account when she goes to make a purchase a message appears that says "Your purchase Could not Be Completed" and then below it it says "For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/." and I have tried everything from signing out of the iTunes account to changing the payment methods on my account.

She has the request to purchase so when she purchases anything I will be notified but no matter what I cannot get past this message. HELP!

iPad Pro, iPadOS 14

Posted on Dec 18, 2021 10:40 AM

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Posted on Dec 18, 2021 10:47 AM

Click here and ask the iTunes Store staff for assistance.


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For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.

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