You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

luna2202 Author

Level 1

7 points

Forgot my screen time password and it won’t let me change it.

Hi I forgot my screen time password and every time I try to retrieve it prompts me to put in my old screen time password (which I don’t have). How can I reset the password given these obstacles?

Posted on Dec 18, 2021 10:49 AM

Top-ranking reply

6x6

Level 6

16,076 points

Posted on Dec 18, 2021 11:02 AM

Make sure that your device is updated to iOS 13.4 or iPadOS 13.4 or later.
Go to Settings > Screen Time.
Tap Change Screen Time Passcode, then tap Change Screen Time Passcode again.
Tap Forgot Passcode?
Enter the Apple ID and password* that you used to set up the Screen Time passcode.
Enter a new Screen Time passcode, then enter it again to confirm.

View in context

Forgot my screen time password and it won’t let me change it.

Similar questions