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Forgot my screen time password and it won’t let me change it.

Hi I forgot my screen time password and every time I try to retrieve it prompts me to put in my old screen time password (which I don’t have). How can I reset the password given these obstacles?

Posted on Dec 18, 2021 10:49 AM

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Question marked as Top-ranking reply

Posted on Dec 18, 2021 11:02 AM

  1. Make sure that your device is updated to iOS 13.4 or iPadOS 13.4 or later
  2. Go to Settings > Screen Time. 
  3. Tap Change Screen Time Passcode, then tap Change Screen Time Passcode again.
  4. Tap Forgot Passcode?
  5. Enter the Apple ID and password* that you used to set up the Screen Time passcode.
  6. Enter a new Screen Time passcode, then enter it again to confirm.


1 reply
Question marked as Top-ranking reply

Dec 18, 2021 11:02 AM in response to luna2202

  1. Make sure that your device is updated to iOS 13.4 or iPadOS 13.4 or later
  2. Go to Settings > Screen Time. 
  3. Tap Change Screen Time Passcode, then tap Change Screen Time Passcode again.
  4. Tap Forgot Passcode?
  5. Enter the Apple ID and password* that you used to set up the Screen Time passcode.
  6. Enter a new Screen Time passcode, then enter it again to confirm.


Forgot my screen time password and it won’t let me change it.

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