Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 screen does not respond to touch

iPhone 12 screen does not respond to touch


Posted on Dec 18, 2021 4:42 PM

Reply
Question marked as Best reply

Posted on Dec 18, 2021 5:01 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Best reply

Dec 18, 2021 5:01 PM in response to louanne162

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

iPhone 12 screen does not respond to touch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.