Apple TV

I purchased an Apple TV a number of years ago. Yesterday I purchased a new iPhone 12. My TV is now telling me I have to update my Apple ID settings, however it will not let me open to do this. What should I do?

Apple TV HD, tvOS 15

Posted on Dec 18, 2021 9:22 PM

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1 reply

Urquhart1244

Level 10

146,232 points

Dec 18, 2021 10:45 PM in response to Sterlinggrove

Something about the Apple ID account information is thought to be not (no longer) correct or valid or complete. Possibly something about the payment method (check for card expiration).

Apple ID - Official Apple Support

Manage your Apple ID - Apple

Contact Apple for support and service - Apple Support

Try signing out for both the Store and for iCloud, then sign in again.

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