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Restricted from Apple Cash

How can I send and receive money after it says I’ve been restricted

iPhone XS, iOS 15

Posted on Dec 18, 2021 9:15 PM

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Question marked as Top-ranking reply

Posted on Dec 18, 2021 9:25 PM

Welcome to Apple Support Community!


Restricted Apple Cash accounts are not able to send and receive money in messages.


If you check the Wallet app, you can confirm the alert "sending and receiving money in messages has been restricted"


You will need to contact Apple support and speak with an Apple Cash advisor, and they will need to transfer you to an Apple Cash specialist to hopefully get your account unrestricted.


If your Apple Cash account is restricted or locked https://support.apple.com/en-us/HT207932


Contact Apple Support https://www.apple.com/contact/


hope this helps


1 reply
Question marked as Top-ranking reply

Dec 18, 2021 9:25 PM in response to Andrewc0804

Welcome to Apple Support Community!


Restricted Apple Cash accounts are not able to send and receive money in messages.


If you check the Wallet app, you can confirm the alert "sending and receiving money in messages has been restricted"


You will need to contact Apple support and speak with an Apple Cash advisor, and they will need to transfer you to an Apple Cash specialist to hopefully get your account unrestricted.


If your Apple Cash account is restricted or locked https://support.apple.com/en-us/HT207932


Contact Apple Support https://www.apple.com/contact/


hope this helps


Restricted from Apple Cash

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