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When I first turn on my Apple TV it flashes off and on, about every 10 seconds?

I've reset the box several times, purchased another cable. The Samsung TV works fine independently, I can hit the same apps and not experience the flashing from the Apple box. The box is less than a year old and has current updates. I suspect it was the last update that caused the problem?

Posted on Dec 19, 2021 5:49 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2021 10:15 AM

What is your model Apple TV? Identify your Apple TV model - Apple Support

What is its version system software?


it flashes off and on, about every 10 seconds

You mean the screen image? I would suspect something in the HDMI connection.

If another good HDMI cable didn’t bring improvement, then it is time to consider the HDMI ports on both devices:

  • try connecting the Apple TV box to a different HDMI port on the TV,
  • try connecting the Apple TV box to a different TV.
2 replies
Question marked as Top-ranking reply

Dec 19, 2021 10:15 AM in response to jhcowboy

What is your model Apple TV? Identify your Apple TV model - Apple Support

What is its version system software?


it flashes off and on, about every 10 seconds

You mean the screen image? I would suspect something in the HDMI connection.

If another good HDMI cable didn’t bring improvement, then it is time to consider the HDMI ports on both devices:

  • try connecting the Apple TV box to a different HDMI port on the TV,
  • try connecting the Apple TV box to a different TV.

Dec 19, 2021 2:40 PM in response to Urquhart1244

Yes, the image disappears and comes back after a few seconds, then disappears again. Nothing changes until I restart the Apple box.

A1842 64GB

15.1.1

There Is only one port on the box, but I have used two different ports on the TV and purchased a new 4K cable, with no improvement. I haven't tried using the WI-FI yet, but I'm probably going to send it in, since it's under warranty.

When I first turn on my Apple TV it flashes off and on, about every 10 seconds?

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