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Level 1

4 points

I need help with my Apple TV on my tv?

I can’t watch movies that I’ve Purchased it’s asking me to pay for them again?

iPhone X, iOS 14

Posted on Dec 19, 2021 6:07 AM

Top-ranking reply

Community+ 2024

Level 10

142,992 points

Posted on Dec 19, 2021 11:07 AM

Verify that the Apple ID account for Apple TV matches the Apple ID account as used for the purchase. It won’t work if there is a mismatch there.

To sign in to the Apple TV app, navigate to the in-app Settings (sprockets wheel icon), and enter your account credentials there.

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