You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No 5g and Dolby option

In my iPhone 13pro max there is no 5g and Dolby option, I have updated my phone to latest iOS 15.2 even though it doesn’t help.

iPhone 13 Pro Max, iOS 15

Posted on Dec 19, 2021 7:04 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2021 7:13 AM

Check with your carrier for 5G. Your carrier and your plan and your local network will all need to include 5G.


Does your setup meet requirements for Spatial Audio with Dolby Atmos? Here are the requirements: About spatial audio with Dolby Atmos in Apple Music - Apple Support. Your equipment must match that, and the instructions for enabling it are included.


8 replies
Question marked as Top-ranking reply

Dec 19, 2021 7:13 AM in response to suryaman2045

Check with your carrier for 5G. Your carrier and your plan and your local network will all need to include 5G.


Does your setup meet requirements for Spatial Audio with Dolby Atmos? Here are the requirements: About spatial audio with Dolby Atmos in Apple Music - Apple Support. Your equipment must match that, and the instructions for enabling it are included.


Dec 19, 2021 7:33 AM in response to suryaman2045

suryaman2045 wrote:

I updated latest iOS bt still there is no Dolby option in setting under audio


You have updated your iPhone to iOS 15.2, and you wish to have Spatial Audio with Dolby Atmos.


To have Spatial Audio with Dolby Atmos, both your audio playback path and your selected music must meet the requirements.


Your audio playback path or your selected music seemingly does not meet those requirements.


Until all requirements are met, you will not be able to enable the feature.


If you wish to learn about the requirements your playback path and your music must meet for Spatial Audio with Dolby Atmos, you will want to tap or click on the following blue-text link ➡️ About spatial audio with Dolby Atmos in Apple Music - Apple Support


If you believe that your playback path and your particular selected music both meet the requirements, then please indicate which audio equipment or path used, and which song you are using for audio playback, with your iPhone running iOS 15.2.


Jan 17, 2022 7:41 AM in response to EL_B

EL_B wrote:

This answer addresses the question of Dolby Atmos with Apple Music but mine is a different use case: what I’d like to do is to use a headset with Dolby Atmos support to watch Disney+/Netflix premium content on my iPad. Is Dolby Atmos only available to Music subscribers (I’m not) ?


I’m unaware of any third-party hardware or content support for Spatial Audio with Dolby Atmos.


It might be possible for an app to add this, but that’d be a fair amount of work, with a modicum of licensing.


Log your feedback with Apple: About spatial audio with Dolby Atmos in Apple Music - Apple Support

No 5g and Dolby option

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.