unable to remove payment method from iphone

unable to remove payment method , nor being able to add a new one .

iPhone 8 Plus

Posted on Dec 19, 2021 10:44 AM

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Can’t add a card to Apple Wallet - iPhone 14 Pro I’ve just changed my phone to the iPhone 14 Pro. When trying to add my debit card to the wallet it says “unable to add card” I previously used the same card with my previous phone and watch for Apple Pay with no issues. Apple said to contact my bank, contacted my bank, they said to contact Apple. The phone is up to date with the latest software and has a strong wifi connection. Ive tried adding the card several times, signed out of my Apple ID and then back in again, restarted iPhone to no avail. Has anyone else had the same problem?
9384 9

1 reply

Axel Foley

Level 10

151,888 points

Dec 19, 2021 11:21 AM in response to salwa292

Can you try and ADD the new (additional) payment method first? Then after the second payment method is added, you can remove the original payment method.

Axel F.

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unable to remove payment method from iphone

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