External Mic for closed MacBook Air

Question

Level 1

9 points

External Mic for closed MacBook Air

I have my new MBA set up as a desktop with external monitor, keyboard, mouse and webcam. During a FaceTime call, I get video from the webcam and I hear the other party through the MBA speakers. But, the other party cannot hear me. After research, I found that the Logitech HD Pro C920 does not play well with the new M1 chip models. So I purchased an external microphone which works well with dictation but does not solve my mic input issue with FaceTime. Note that in my setup, the MBA is closed. Any thoughts one how to get the mic to work with FaceTime?? Thx

MacBook Air (2020 or later)

Posted on Dec 19, 2021 1:59 PM

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Answer 1

mbanovice Author

Level 1

9 points

Dec 20, 2021 7:18 PM in response to Corrie84

Thanks for the help. Big Sur 12.01. I kept digging around and found a solution. I went into the FaceTime settings and authorized the new mic. Now it works. Interestingly, my old MBA still allows the internal mic to operate even though it is closed.

Thanks for the help

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Answer 2

Corrie84

Community Specialist

Dec 20, 2021 1:23 PM in response to mbanovice

Hello Mbanovice,

It sounds like your microphone isn't working while on FaceTime calls with your Mac closed. We understand how important this is to you and we are here to help.

Let's check the Microphone int settings with this setup and see if its available: Change the sound input settings on Mac

Which macOS version are you currently using? Let's also test your microphone with other apps to see if the issue persists.

Cheers!

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Answer 3

Dec 21, 2021 6:36 AM in response to mbanovice

Mbanovice,

No problem at all, we are glad you were able to find a solution.

Take Care!

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External Mic for closed MacBook Air

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