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apple id

i bought a phone second hand and cant set it up because of its locked

iPhone 8

Posted on Dec 19, 2021 3:13 PM

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Eric Root

Level 10

684,045 points

Posted on Dec 19, 2021 6:14 PM

If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.

Turn off Activation Lock - Apple Support. *

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