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Cannot disable Emergency SOS - Call with Hold stays on

I have tried all of the recommended ways to disable Emergency SOS. On my iPhone 13 pro with iOS 15.2, I have turned off "Call with Hold" and it still triggers the Emergency SOS when I hold both buttons.

I need this feature disabled!

The buttons are very sensitive and I have almost called emergency SOS in taking my phone out of its holster.


How can I permanently turn off or remove this feature entirely?

iPhone 13 Pro, iOS 15

Posted on Dec 19, 2021 9:09 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2021 9:13 PM

This feature cannot be disabled.


The process is given below and I am not clear how this "process" can happen while taking the iPhone out of the "holster".


Call emergency services

Press and hold the side button and one of the volume buttons until the Emergency SOS slider appears. Drag the Emergency SOS slider to call emergency services. If you continue to hold down the side button and volume button, instead of dragging the slider, a countdown begins and an alert sounds.7 days ago


Use Emergency SOS on your iPhone - Apple Support (IN)

2 replies
Question marked as Top-ranking reply

Dec 19, 2021 9:13 PM in response to Bill_t_cat

This feature cannot be disabled.


The process is given below and I am not clear how this "process" can happen while taking the iPhone out of the "holster".


Call emergency services

Press and hold the side button and one of the volume buttons until the Emergency SOS slider appears. Drag the Emergency SOS slider to call emergency services. If you continue to hold down the side button and volume button, instead of dragging the slider, a countdown begins and an alert sounds.7 days ago


Use Emergency SOS on your iPhone - Apple Support (IN)

Dec 20, 2021 8:54 AM in response to Bill_t_cat

My original reply (below) is not being posted. I suspect apple does not want you to know their software ios 15 does not work as shown in Settings. I am returning the iphone.


Previous reply

"So, if I understand you correctly, using the slider to turn off "call with hold" (see screenshot), we should expect no change in the behavior of the buttons. Basically, that this slider is not functional and I am forced to see the emergency slider no matter what. This does not seem correct.

Both the left and right buttons are position such that when I remove the phone from the protective case "holster" I often press both buttons and am greeted by three choices - slide to power off, medical ID and Emergency SOS.


If the slider that is supposed to turn off this festure is non-funtional, can I return this defective product for a full refund and go with a product that does not have this defect? I will comtact Apple support by phone and report their answer."

Cannot disable Emergency SOS - Call with Hold stays on

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