The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I need to change my phone number for my Apple ID. I know my password but that two factor authentication is making it hard because I have no access to that old phone number.
[Personal Information Edited by Moderator]
iPhone XR
You will first have to go through account recovery on iforgot.apple.com. When it ask you for you phone number to receive a code, select the option don’t have access to this number. It can take some time to add the number but that is Apples way of keeping your account secure
See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication. *
Alright, thanks
I need to change my phone number on an old Apple ID
