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User profile for user: rawand26
rawand26 Author
User level: Level 1
4 points

unable to check for update

I can't update my Iphone system to the new IOS its appear message unable to check for update (an error occurred while checking for a software update) how can I remove the update and download it again while I can't found the update in my iPhone storage . appreciate your assist to resolved this issue

iPhone SE, iOS 14

Posted on Dec 20, 2021 3:33 AM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
150,048 points

Posted on Dec 20, 2021 3:38 AM

If you cannot find the update file under iPhone Storage in the Settings app, then the update has not been downloaded to your iPhone. If you are having difficulty updating your iPhone over a Wi-Fi Network, then Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
150,048 points

Dec 20, 2021 3:38 AM in response to rawand26

If you cannot find the update file under iPhone Storage in the Settings app, then the update has not been downloaded to your iPhone. If you are having difficulty updating your iPhone over a Wi-Fi Network, then Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

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unable to check for update

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