Can’t add Apple Card to wallet

Question

Level 1

10 points

Can’t add Apple Card to wallet

Can’t add Apple Card back to wallet after removing it. My partner is a co owner and hers does the same thing. Can’t get her physical card until I can add mine to wallet.

updated to latest iOS 15.2
has been more than two weeks
forced restart
signed in to correct Apple ID
location is correct
wallet and setting set to allow data
signed in and out of Apple account
stood on one foot
held breath and winked left eye

Posted on Dec 20, 2021 6:48 AM

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Answer 1

Top-ranking reply

askbarnabas

Level 10

104,220 points

Dec 20, 2021 9:37 AM in response to marlonhall

Try going to settings>general>reset>and reset your network settings.
try going to settings>general>reset>and reset all settings
try going to iCloud.com and go to account settings and select your device>remove Apple Pay from device and try again.

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Answer 2

askbarnabas

Level 10

104,220 points

Dec 20, 2021 10:19 AM in response to marlonhall

Change the region of your Apple ID and then change it back to USA

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Answer 3

marlonhall Author

Level 1

10 points

Dec 20, 2021 10:03 AM in response to askbarnabas

Thanks tried the following with no success.

Try going to settings>general>reset>and reset your network settings.
try going to settings>general>reset>and reset all settings
try going to iCloud.com and go to account settings and select your device>remove Apple Pay from device and try again.

I can can other credit or debit cards as normal.

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Answer 4

askbarnabas

Level 10

104,220 points

Dec 20, 2021 11:00 AM in response to marlonhall

try this also -

(I know you already signed out of your Apple ID and back in but these steps don't work without doing everything listed in order.

Force close the app (How to force an app to close - Apple Support),
Sign out of your Apple ID
Force reboot your device (Force reboot device - Apple Support)
Sign back into your Apple ID

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Answer 5

marlonhall Author

Level 1

10 points

Dec 20, 2021 10:40 AM in response to askbarnabas

Can’t change region. I would have to cancel all subscriptions, spend any balance, and get a payment method for new region. According to support.Apple.com.

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