iPhone 12 Pro Max

My hidden album is gone on my phone & now it’s saying that I can’t keep my messages on my iCloud. Like if I hit the button to save them on my iCloud it says I can’t

iPhone 12 Pro Max, iOS 15

Posted on Dec 20, 2021 1:52 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2021 12:27 PM

Hello Lindseyc4231,



We see you have a question regarding your hidden Photos album, and we'd be happy to help.



As it's possible to turn off the Hidden album, try using the steps here to check and ensure it's enabled at the moment: Hide photos on your iPhone, iPad, iPod touch, or Mac


Regarding your Messages in iCloud feature, this page may be able to help out: Use Messages in iCloud

In addition, be sure to check that the Apple ID at Settings > [your name] matches the one that's listed in Settings > Messages > Send & Receive. It should say 'Apple ID: ' at the bottom of the list here.



Cheers.

1 reply
Question marked as Top-ranking reply

Dec 21, 2021 12:27 PM in response to Lindseyc4231

Hello Lindseyc4231,



We see you have a question regarding your hidden Photos album, and we'd be happy to help.



As it's possible to turn off the Hidden album, try using the steps here to check and ensure it's enabled at the moment: Hide photos on your iPhone, iPad, iPod touch, or Mac


Regarding your Messages in iCloud feature, this page may be able to help out: Use Messages in iCloud

In addition, be sure to check that the Apple ID at Settings > [your name] matches the one that's listed in Settings > Messages > Send & Receive. It should say 'Apple ID: ' at the bottom of the list here.



Cheers.

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iPhone 12 Pro Max

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