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icloud upgrade not working on my iphone

icloud upgrade not working on my iphone. It takes me to my payment methods instead of allowing me to pay for the upgrade

iPhone X, iOS 15

Posted on Dec 20, 2021 4:20 PM

Reply
2 replies

Dec 21, 2021 1:29 PM in response to bbg1578


Hello bbg1578,


Thanks for asking about being directed to the payment method. Monthly subscriptions require a payment method: This article talks about the payment methods you can use and states: Payment methods that you can use with your Apple ID - Apple Support


"To make purchases from the App Store, iTunes Store, or Apple Books, or buy iCloud storage, you need an Apple ID and a valid payment method."


You can change your payment method using the process in this help article: Change, add, or remove Apple ID payment methods - Apple Support


This article has things to check if a payment method is declined: If your payment method is declined in the App Store or iTunes Store - Apple Support


If necessary, use a computer and internet browser and undated your Apple ID payment info at Apple ID - Apple.com


Thanks.

icloud upgrade not working on my iphone

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