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Erasing an iPhone

A couple of years ago I removed an old iphone from my Apple ID. Now I want to erase it to give it away but it asks me to sign up with my Apple ID. When I do it it doesn't recognize my password. How can I erase it without signing with my Apple ID?

iPhone 5s

Posted on Dec 20, 2021 5:12 PM

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Question marked as Best reply

Posted on Dec 21, 2021 12:58 AM

If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support


If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

2 replies
Question marked as Best reply

Dec 21, 2021 12:58 AM in response to monogil

If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support


If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

Dec 21, 2021 3:18 PM in response to SravanKrA

Thank you SravanKrA for your response!

I did remove this phone from my Apple ID account years ago and I know the password for the Apple ID but when I enter it in this old phone when trying to erase and reset, it shows as incorrect. I know it is correct because I can enter in other devises and also log in iCloud with my browser.

How can I erase it and reset it if it's not recognizing the correct Apple ID password?

Erasing an iPhone

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