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App store

I am locked out of the app store. How can I correct that ?

iPhone 7, iOS 14

Posted on Dec 20, 2021 5:25 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2021 5:37 PM

What do you mean by locked out?


If you see a message that says "Your account has been disabled in the App Store and iTunes", there may be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


Source: If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support


OR if you can't connect to the App Store go here



2 replies
Question marked as Top-ranking reply

Dec 20, 2021 5:37 PM in response to Singout2God

What do you mean by locked out?


If you see a message that says "Your account has been disabled in the App Store and iTunes", there may be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


Source: If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support


OR if you can't connect to the App Store go here



App store

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