Hi I want to restore my stuff from iCloud and it says your passcode is encrypted and cannot be read by apple

Hi I want to restore my stuff from iCloud and it says your passcode is encrypted and cannot be read by apple?

iPhone 12, iOS 15

Posted on Dec 20, 2021 7:10 PM

Reply
2 replies

Dec 21, 2021 12:02 AM in response to Soniacanonino05

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 


Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hi I want to restore my stuff from iCloud and it says your passcode is encrypted and cannot be read by apple

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.