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Rob1961au Author

Level 1

9 points

Carplay Issues

I Have just updated the media unit in my car to Carplay

I have an Iphone 12 Pro Max with the latest updates.

I can make/receive phone calls using Car Play with no issues, nice clear audio, except when I call my wife's IPhone 12 Pro Max. I can see on the screen, the Device is making the call, but there is no audio at all.

I can not hear the ring tone or both of us hear each other.

Its the same when I connect my wife's iPhone to the CarPlay, no audio at all when I call my iPhone.

It is only our two phones that have the audio issues. I called my iPhone 7 (I use for work) using both phones with no issues.

When I disconnect the Carplay and connect to the Media Unit via Bluetooth there are no issues with both phones.

I have gone through the settings on both phones tp make sure thy are set the same.

Is there something I'm missing, a setting that turns off Carplay ???

iPhone 12 Pro Max, iOS 15

Posted on Dec 21, 2021 1:25 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Dec 21, 2021 1:55 AM

If your iPhone isn't detected by CarPlay, make sure CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure CarPlay is enabled. Go to Settings > General > CarPlay, tap your car and then tap Forget This Car. Then set up CarPlay again.

If you need help with CarPlay - Apple Support

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Carplay Issues

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