Why is the lid on the AirPod Pro case loose?
Why is the lid on the AirPod Pro case loose?
Why is the lid on the AirPod Pro case loose?
It seems like this should not be when I pick it up it rattles. I understand that there needs to be some give but it shouldn't be so loose that it rattles when you pick it up and makes a funny noise sometimes when you open it. I would like to get another pair since I return the ones that I originally bought with the noise and the rattle in the loose lid. I wish there was a way to check them out before they purchased to see if it's something that I could live with or not. Because if the one that I had is the norm then I could not do that I would have to find another pair or model if you will.
Hello Chefskeeter,
Thanks for posting your question in Apple Support Communities.
We're happy to help with your AirPods Pro. The lid does have a little give, that’s expected. AirPods Support
If you feel this is something that should be looked at by a service tech, you may want to schedule a visit with your local Apple Authorized Service Provider or Apple Store. See this link for scheduling appointments, For getting the right support, here’s a genius idea.
Reach back out if we can help further.
Cheers!
Why is the lid on the AirPod Pro case loose?