Why is the lid on the AirPod Pro case loose?

Why is the lid on the AirPod Pro case loose?

Posted on Dec 21, 2021 6:25 AM

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2 replies

Dec 23, 2021 3:04 AM in response to jdo_apple

It seems like this should not be when I pick it up it rattles. I understand that there needs to be some give but it shouldn't be so loose that it rattles when you pick it up and makes a funny noise sometimes when you open it. I would like to get another pair since I return the ones that I originally bought with the noise and the rattle in the loose lid. I wish there was a way to check them out before they purchased to see if it's something that I could live with or not. Because if the one that I had is the norm then I could not do that I would have to find another pair or model if you will.

Dec 22, 2021 7:37 AM in response to Chefskeeter

Hello Chefskeeter,


Thanks for posting your question in Apple Support Communities. 


We're happy to help with your AirPods Pro. The lid does have a little give, that’s expected. AirPods Support



If you feel this is something that should be looked at by a service tech, you may want to schedule a visit with your local Apple Authorized Service Provider or Apple Store. See this link for scheduling appointments, For getting the right support, here’s a genius idea.


Reach back out if we can help further.



Cheers!

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Why is the lid on the AirPod Pro case loose?

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