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iPod Frozen

My iPod (2G or more, not sure) seems to be frozen on iTunes picture with USB cord pointing up to it. It won't allow me to do anything. I know it's old, but it stopped working all of a sudden. Do I toss it? If I toss it, how do I retrieve my remaining funds from iTunes? I have no other Apple products on which to use them.

Posted on Dec 21, 2021 10:58 AM

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Question marked as Apple recommended

If you see the Restore screen on your iPhone, iPad, or iPod touch - https://support.apple.com/en-us/HT203122

Posted on Dec 21, 2021 8:06 PM

3 replies

Dec 21, 2021 11:57 AM in response to beebee0120

beebee0120 wrote:

My iPod (2G or more, not sure) seems to be frozen on iTunes picture with USB cord pointing up to it. It won't allow me to do anything. I know it's old, but it stopped working all of a sudden. Do I toss it? If I toss it, how do I retrieve my remaining funds from iTunes? I have no other Apple products on which to use them.

See step 3 If you forgot your iPod touch passcode - Apple Support

iPod Frozen

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