Cannot receive email on Macbook or iPad

Hi, PAPACERT, maybe i can help you… default email for Mac’s is IMAP and not POP/POP3. Here’s how to get that set up: (link)

https://help.aol.com/articles/download-your-email-from-aol-mail-with-imap

with Mac mail, you’d set it up as “AOL” then follow the instructions in the above link….

and this might help you out… same info just with pictures… https://www.lifewire.com/access-your-aol-email-using-apple-mail-2260068

john b

Your comment activates some questions. Did this just occur? Was anything changed or added prior to this occurring? I am going to assume that you have access to the internet and can send emails. Is that correct? Since the problem occurs on both devices, I am going to assume that the problem lies at the AOL end. I would begin by contacting them and asking for their assistance.