Why won’t my Face ID work?

I can’t use my Face ID anymore. I’ve tried updating my phone and turning it off/on. I can’t access what I need to in the settings. Please help!

iPhone X, iOS 15

Posted on Dec 21, 2021 2:48 PM

Reply
1 reply

Dec 21, 2021 3:10 PM in response to ErinMKalbrener

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store. 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why won’t my Face ID work?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.