Newsroom Update

New iPhone photography exhibition features work from five esteemed photographers, all shot on iPhone. Learn more >

Related Article: What to do before you sell, give away, or trade in your iPhone or iPad

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone is frozen, unable to open any app's on screen.

MY PHONE IS FROZEN, UNABLE TO OPEN ANY APP'S ON MY SCREEN.

iPhone XS Max

Posted on Dec 21, 2021 8:25 PM

Reply
Question marked as Apple recommended

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Posted on Dec 21, 2021 9:43 PM

2 replies
Question marked as Apple recommended

Dec 21, 2021 9:43 PM in response to tigerlillie2

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

My phone is frozen, unable to open any app's on screen.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.