We had photos going back until 2013 and all of a sudden the iCloud was connected to my phone I turned off my iCloud and all photos are deleted it’s not in the recently deleted so what do we do?

veronika31 Said:

"We had photos going back until 2013 and all of a sudden the iCloud was connected to my phone I turned off my iCloud and all photos are deleted it’s not in the recently deleted so what do we do?"

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Troubleshooting Lost Photos:

Were these Downloaded?:

If they were not downloaded to your iPhone, then that is why they are not showing up. So, log back in to iCloud, and then enable Photos in iCloud Settings:

Enabling iCloud Photos on an iPhone:

1. Go to: Settings
2. Tap: Your Name (Top Item)
3. Tap: iCloud
4. Tap: Photos (so that it is green)

Other Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support

B. Check iCloud, Directly:

Go here, and see if they reside in iCloud: https://www.icloud.com/photos

C. Where Else to Check:

1. PC
2. PDA
3. eMail
4. Mac Device
5. Cloud Storage
6. Android Phone
7. USB Flash Drive
8. External Hard drive
9. Secure Digital Card
10. Compact Flash Card