You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my apps app disabled?

why is my account disabled? I’m not able to purchase apps or update the ones I have

iPhone 7 Plus, iOS 14

Posted on Dec 22, 2021 1:18 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 22, 2021 6:04 AM

If you see a message that says "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", click here and read what to do ➞ https://support.apple.com/HT208856


Read the support article "If your Apple ID is locked or disabled"; it has solutions for two frequently encountered reasons for an account to be disabled/locked. Click here --> https://support.apple.com/HT204106


I know there's some redundancy in the documents but apparently I need to post both here because not everybody is aware of that.

1 reply
Question marked as Top-ranking reply

Dec 22, 2021 6:04 AM in response to Wine9

If you see a message that says "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", click here and read what to do ➞ https://support.apple.com/HT208856


Read the support article "If your Apple ID is locked or disabled"; it has solutions for two frequently encountered reasons for an account to be disabled/locked. Click here --> https://support.apple.com/HT204106


I know there's some redundancy in the documents but apparently I need to post both here because not everybody is aware of that.

Why is my apps app disabled?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.