How to be able to download stuff?

I was trying to download Netflix and it said to contact iTunes support.

Posted on Dec 22, 2021 10:56 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 22, 2021 11:00 AM

MissAquafina1997 wrote:

I was trying to download Netflix and it said to contact iTunes support.


iTunes Support? That’s not us. We’re other users, like you.


Per Apple: If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. 


Use that blue-text link included there to contact the right folks at Apple to resolve this.


And other than contacting Apple, there is nothing you can do to clear this. You’ll need to chat with Apple about whatever has happened (or not happened) here.

1 reply
Question marked as Top-ranking reply

Dec 22, 2021 11:00 AM in response to MissAquafina1997

MissAquafina1997 wrote:

I was trying to download Netflix and it said to contact iTunes support.


iTunes Support? That’s not us. We’re other users, like you.


Per Apple: If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. 


Use that blue-text link included there to contact the right folks at Apple to resolve this.


And other than contacting Apple, there is nothing you can do to clear this. You’ll need to chat with Apple about whatever has happened (or not happened) here.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to be able to download stuff?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.