I believe my Apple ID has been compromised

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Level 1

6 points

I believe my Apple ID has been compromised

I believe my Apple ID has been compromised for quite some time but have been unable to convince Apple Sr Techs. I was just informed that nothing is wrong and these things can “just happen.”

Mind you, these screenshots are from 2 different iPhones, different phone #’s, different Apple ID’s, same carrier but my last name is different (recently married) and my name isn’t on either account. So basically these phones are displaying exact same functionality issues and the only connection being that I own them. Feel free to ask away because I am so frustrated!

[Edited by Moderator]

iPhone 12 Pro, iOS 15

Posted on Dec 22, 2021 5:36 PM

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Answer 1

Best reply

Limnos

Level 10

412,501 points

Dec 23, 2021 8:34 AM in response to Cacracred

Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145

'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021

Security and your Apple ID - https://support.apple.com/HT201303

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.

If you wish to post images here, you can, but do not include personal information. They will be removed by Apple if any part of them contains personal information. This forum is viewable to the entire world. ;-)

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Answer 2

Cacracred Author

Level 1

6 points

Dec 23, 2021 3:13 PM in response to Limnos

Yes yes. Read and completed it all yet my devices all act the same and are not running on the latest version of iOS. My new 13 that I haven’t even signed into yet has stats from before I even ordered the phone

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Answer 3

Limnos

Level 10

412,501 points

Dec 23, 2021 6:41 PM in response to Cacracred

Your images were removed because they contained personally identifying information or something that was otherwise considered private. As such I only have your original descriptio on which to base replies. Also realize that the people on this forum are users like you. We can advise you on the basics but anything more will require you to speak with Apple about this.

It isn't phones are devices that are compromised, it is Apple accounts. That's why the documentation focuses on accounts being compromised.

Good luck!

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I believe my Apple ID has been compromised

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