iphone disabled. how to fix without itunes
iphone disabled connect to itunes displayed on screen. i have a chromebook and cannot figure out how to get itunes so that i can restore phone. how else can i restore my phone?
iPhone 13, iOS 15
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iphone disabled connect to itunes displayed on screen. i have a chromebook and cannot figure out how to get itunes so that i can restore phone. how else can i restore my phone?
iPhone 13, iOS 15
You will need either a Mac or a Windows Computer with iTunes installed. The Chromebook is not going to work with this process as shown below:
You will need to reset the passcode on the iPhone. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. All your data on your iPhone will be wiped clean in the process.
If you have a backup created then you can ➔ Restore Your iPhone from that backup file. If you do not have a backup file created then you will lose all your data on the iPhone.
If Photos, Messages and Contacts are synced to iCloud then you will be able to retrieve them after setting up iCloud on your iPhone after you reset the passcode and sign into iCloud.
Axel F.
You will need either a Mac or a Windows Computer with iTunes installed. The Chromebook is not going to work with this process as shown below:
You will need to reset the passcode on the iPhone. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. All your data on your iPhone will be wiped clean in the process.
If you have a backup created then you can ➔ Restore Your iPhone from that backup file. If you do not have a backup file created then you will lose all your data on the iPhone.
If Photos, Messages and Contacts are synced to iCloud then you will be able to retrieve them after setting up iCloud on your iPhone after you reset the passcode and sign into iCloud.
Axel F.
staciejo1212 Said:
"iphone disabled. how to fix without iTunes: iphone disabled connect to itunes displayed on screen. i have a chromebook and cannot figure out how to get itunes so that i can restore phone. how else can i restore my phone?"
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Chromebook will not Solve this:
iTunes will not work on a Chromebook. So, use a PC or a Mac, or contact Apple Support.
Hold it Right There!
Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.
No Success?
Contact Apple support:
If you cannot get the above link to work, then contact Apple Support.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
iphone disabled. how to fix without itunes