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can I do a master restart on my phone when locked out

phone is locked out and I need to do a master restart to change password. help!

iPhone 8, iOS 13

Posted on Dec 22, 2021 9:11 PM

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Question marked as Apple recommended

If your iPhone has been disabled because too many incorrect passcode attempts were made, then You will need to reset the passcode on the iPhone. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. All your data on your iPhone will be wiped clean in the process.

If you have a backup created then you can ➔ Restore Your iPhone from that backup file. If you do not have a backup file created then you will lose all your data on the iPhone.

 If Photos, Messages and Contacts are synced to iCloud then you will be able to retrieve them after setting up iCloud on your iPhone after you reset the passcode and sign into iCloud.


Axel F.

Posted on Dec 22, 2021 9:14 PM

1 reply
Question marked as Apple recommended

Dec 22, 2021 9:14 PM in response to ryleigh275

If your iPhone has been disabled because too many incorrect passcode attempts were made, then You will need to reset the passcode on the iPhone. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. All your data on your iPhone will be wiped clean in the process.

If you have a backup created then you can ➔ Restore Your iPhone from that backup file. If you do not have a backup file created then you will lose all your data on the iPhone.

 If Photos, Messages and Contacts are synced to iCloud then you will be able to retrieve them after setting up iCloud on your iPhone after you reset the passcode and sign into iCloud.


Axel F.

can I do a master restart on my phone when locked out

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