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Ever20pao Author

Level 1

4 points

iPhone

Hi there,

My App Store and ITunes are disabled. I need halp.

Posted on Dec 23, 2021 12:01 AM

Top-ranking reply

Limnos

Level 10

419,551 points

Posted on Dec 23, 2021 5:47 AM

Apple has a very specific solution in your situation. Resetting your password will not clear the issue.

When you see a message that says "Your account has been disabled in the App Store and iTunes", or "You cannot login because your account has been locked" (it points to the same document), click here and read what to do ➞ https://support.apple.com/HT208856

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