Phone Name Not Updating In Device List On My Account.

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Level 1

9 points

Phone Name Not Updating In Device List On My Account.

I changed my device name in settings on my Iphone 13. I have the latest Firmware. However in my devices list on my account it still shows the old device name. I have logged out of my account both on my phone and on my computer and it has not made any difference. I even cleared my cookies and cache in chrome and no change. Any thoughts all?

iPhone 13 Pro Max, iOS 15

Posted on Dec 23, 2021 5:44 PM

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Answer 1

bruno75

Community Specialist

Dec 24, 2021 1:14 PM in response to Riven65

Hi there Riven65,

We expect our own device names to show in the iCloud devices list, and we'd like to help get your own working right.

Let's start with confirming some basics:

You mentioned having an iPhone 13 with the latest firmware, but from your post, we see it has iOS 15 installed. The latest version is iOS 15.2. You can verify this within Settings > General > About. Here's a link that'll show how to first back up, then Update your iPhone, iPad, or iPod touch.
You also mentioned trying some great steps, but have you already tried restarting your devices?
How long ago did you change the name of your iPhone?

Cheers!

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Answer 2

Riven65 Author

Level 1

9 points

Dec 29, 2021 3:53 PM in response to bruno75

Bruno as of 3:52pm PST today, it looks to have resolved. Probably needed to sync. All looks okay at this time. Thanks for the support and quick reply. Happy New Year.

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Answer 3

Riven65 Author

Level 1

9 points

Dec 29, 2021 3:49 PM in response to bruno75

Bruno I have 15.2 running as I recently upgraded from an Iphone XR to this 13 pro max and when I received it in the mail before I did a data transfer from old to new I updated the FW first as it required me to do so before finishing its setup. I have restarted the device as well. The day I opened this thread is the day I saw this problem.

Cordially

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Phone Name Not Updating In Device List On My Account.

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